My flight into Austin on Monday took two extra hours after landing—not counting the 45 minutes returning to the airport to get my bag—thanks in part to piss-poor ground operations. Yesterday, we sat at the gate for nearly an hour waiting for fuel.
Apparently the fuel truck has a minor maintenance thing going on, so we had to wait for someone to fix it so they could finish fueling the plane. But once they finished, just past 2pm, we had to wait another 10 minutes because of the shift change.
Please don't make me go to Texas again.